A bad tradesperson doesn’t just cost you money—they cost you time, hassle, and in worst cases, tenants. As a property manager or landlord, you need a reliable tradesperson you can trust to handle maintenance issues swiftly and professionally, without overcharging or cutting corners.
Key Criteria for Choosing a Reliable Tradesperson
- Certifications & Compliance – All gas engineers must be Gas Safe registered, and electricians should be NICEIC approved. For landlords, compliance isn’t a choice.
- Experience with Managed Properties – A tradesperson used to working with landlords understands the urgency and process involved in property management.
- 24/7 Availability – Tenants don’t just have emergencies during business hours. You need a team that’s actually available round the clock.
- Transparent Pricing – Surprise costs eat into your margins. Work with firms that provide fixed, honest pricing.
- Fast Response & Minimal Disruption – Every hour a tenant is without heating or running water adds to your headache. Choose tradespeople with rapid SLAs.
- Reliable Documentation – Whether it’s a repair report or compliance certificate, paperwork needs to be in order to keep you covered.
Avoiding Cowboy Tradespeople
- Ask for case studies of work with landlords/property managers.
- Check online reviews (Google & Trustpilot), but also ask for direct references.
- Be wary of tradespeople who refuse to offer service-level agreements.
- Avoid cash deals with no invoices—if it’s not in writing, it didn’t happen.
Trustworthiness Scorecard
- Are they qualified and compliant with industry standards?
- Do they offer 24/7 emergency support?
- Are they experienced in property management needs?
- Is their pricing clear and fixed?
- Do they provide proper documentation?
For property managers and landlords, Emergency Hero is the go-to for professional, fully certified tradespeople who get the job done right, first time, every time. 24/7 availability, clear pricing, and no unnecessary call-outs.
Call Us today on 07457 411 865 or find out more HERE.