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Choosing a Reliable Tradesperson (and Avoid Cowboy Builders)

Finding a reliable tradesperson shouldn’t feel like playing the lottery. Whether it’s a burst pipe at midnight or a dodgy socket sparking trouble, you need someone who knows their stuff, turns up when they say they will, and doesn’t charge you an arm and a leg.

What to Look for in a Reliable Tradesperson

  1. Proper Certification & Insurance – If they can’t prove they’re qualified, walk away. Gas engineers must be Gas Safe registered, and electricians should be NICEIC approved.
  2. Local & Established – A solid track record and local reputation are worth more than a flashy website. Ask for recommendations from neighbours or check reviews online (Google & Trustpilot).
  3. Clear Pricing, No Hidden Costs – A vague quote that “might change” afterwards is a red flag. Get it in writing.
  4. Emergency Response Time – When it’s urgent, you don’t want to be waiting hours. Check they offer a genuine 24/7 service.
  5. Guarantees & Warranties – A reliable tradesperson guarantees their work. If they won’t guarantee it, that’s a problem.

Red Flags to Watch Out For

  • Cash-only deals with no paperwork.
  • Reluctance to provide references or proof of qualifications.
  • Quotes that are too cheap to be true (they probably are).
  • No physical address or verified contact details.

Trustworthiness Scorecard

Use this quick checklist before hiring:

  • Are they fully certified?
  • Do they have verified reviews and references?
  • Is their pricing clear and upfront?
  • Do they offer emergency support and warranties?

Need someone you can rely on? Emergency Hero has vetted, qualified tradespeople on call 24/7 across the UK. No faff, just fast, expert help.

Give us a call on 07457 411 865 or find out more HERE.

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