Do You Have a Boiler or Heating Emergency?
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"Very professional electrician and showed up on time. Prices are high, but to be expected for an emergency service."
"Friendly, clear on cost and most importantly very quick!! Felt safe and informed about who was coming and when. Thoroughly recommend!"
"In Less Than 1 Hour a Plummer Came. He Looked at The Problem. He Had a Few Difficult Situations. BUT Managed To Overcome Them.""
"Had the problem fixed in no time and cleaned up all the mess. Very efficient and would highly recommend!"
"Called and was allocated a plumber straight away and a time window of 2 hours for arrival. The plumber arrived within 40 minutes"
"Called them and immediately they found me a emergency plumber in my area. He was with me within the hour, sorted my emergency out quickly and efficiently. "
"Quick response, brought in a VERY helpful and experienced plumber who bent over backwards to help out and arrange things for some urgent repairs."
"Rapid response, Excellent communication and very friendly, quickly sorted the problem. 100% would recommend and use again."
"Connor is brilliant - best physio I have ever seen. Switched on, passionate and explains everything clearly which I appreciate. Highly recommended."
"This company sent a lovely man to sort our drains, very polite and told us what he was doing at each step, would definitely call again."
"Never nice to need an emergency electrician, but these guys were great. Got us sorted in no time, and great customer service. Will definitely be keeping their number for future jobs."
"Emergency hero were great in getting my boiler working… arrived within 2 hrs ready for guests to arrive.. Kenneth was a true professional.. thank you 🙏🏻"
"Payment was simple no hidden costs. My engineer was informative and gave options and was out in 90 minutes."
"Quick, efficient service that gave us piece of mind when we needed an emergency electrician, the engineer who came out was with us in less than an hour and was fabulous."
"Really good service from Paul today came really quickly and explained everything to me. Fast reliable service would recommend this company."
"Paul King attended an emergency call out today and went above and beyond to ensure a mains pipe leaking into the kitchen of a care home was fixed so the kitchen can reopen."
"They go through everything with you and let you know all the details which puts your mind at ease I would recommend them 100 percent."
"Prompt, courteous response in our hour of need! (Our mains water supply pipe had been cut through by a plough; repaired asap, but loads of filthy water coming out of all taps and much reduced water pressure."
"The plumber arrived at 3.55pm, found the blockage, cleared it and qas finished by 4.45pm. He was very efficient and I would use him again."
"Made a stressful situation easy to navigate with their simple system of providing an emergency tradesperson within a short time period. Fully explained the process before requiring commitment."
What Seems to Be The Problem?
Whatever the issue, we’ve seen it before. Below are some common problems, but if you’re still unsure of what’s wrong, get in touch with us asap.
Boiler Breakdown?
When your property loses heating and hot water, it’s important to get everything up and running again.
Our qualified, emergency engineers can help with that.
Loss of Heating?
Not sure why your heating has gone off?
Our expert emergency gas engineers will do a full fault find and report back to you the root cause.
Faulty Gas Meter?
Not sure why your gas or heating isn’t working?
Professional, fully qualified gas engineers can help you trace the source and solve the problem.
We’re available 24/7, 365 days a year to handle your emergency plumbing call outs
We specialise in providing fast-response local emergency plumbers day or night.
Rapid Response
87% of our emergency call outs are attended within 90 minutes. Don't spend hours shopping around when we can have someone there ASAP!
No Hidden Costs
Our pricing is nice and easy - we even send you a text message with the quote in writing before you give us the go ahead.
Local Trades
We're not a big corporate - we use our network of friendly local emergency plumbers, supporting local, highly-respected trades.
⭐⭐⭐⭐⭐
“Amazing service! Couldn’t find anyone myself for a call out at the weekend. Straight through on the phone to Emergency Hero, service charges and process explained, updates when required and our heating was fixed within a couple of hours from that phone call. Would certainly use them again.”
— Kate, Norwich
Emergency Engineer vs Regular Engineer?
Regular heating engineers and emergency heating engineers are both vital in the heating and boilers industry, but they cater to different needs and operate under different circumstances.
Regular heating engineers typically work standard business hours, dealing with planned heating services such as boiler installations, boiler servicing, central heating system upgrades, radiator fitting, and routine maintenance checks.
Booking a regular heating engineer often requires scheduling during the week, and their rates are generally more affordable compared to emergency services.
Why you need a hero!
On the other hand, emergency heating engineers are available 24/7, including weekends and holidays, to respond to urgent heating and boiler emergencies. They quickly attend to critical issues such as boiler breakdowns, loss of heating and hot water, burst radiators, leaking boilers, frozen pipes, and central heating failures.
Emergency heating engineers focus on providing rapid on-site assistance, often reaching your property within hours or even sooner. Due to the immediate response and out-of-hours service, emergency heating engineer costs can be higher than regular heating services.
Relax… there’s no excessive call out fees here
We specialise in providing fast-response local emergency plumbers to your property for emergencies any time day or night.